Frequently Asked Questions
Your guide to style, shipping, and seamless shopping.
How do I determine the right size for my order?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific garment measurements provided.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure the hygiene seal is intact on swimwear and intimate apparel to qualify for a refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery. You will receive a tracking link via email as soon as your package departs our warehouse.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, and customs duties may apply depending on your local regulations.
How should I care for my premium fabrics?
To maintain the longevity of your garments, we recommend following the care label instructions. For delicate items like silk or wool, dry cleaning or hand washing in cold water is highly suggested.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through our integrated financing partners at checkout.